Última atualização: September 10, 2026
The website "Rankely" (hereinafter "Platform") is operated by Rankely.
These Terms of Use govern access to and use of the Platform, including the website, mobile applications, and all associated services (hereinafter "Services").
By accessing or using the Platform, the User confirms that they have read, understood, and fully accepted these Terms. If you do not agree with any provision, you must not use the Platform.
Rankely reserves the right to amend these Terms at any time. Changes take effect upon publication on the Platform. Users are encouraged to review the Terms regularly.
"User" — any individual or entity that accesses or uses the Platform.
"Business" — any company, independent professional, or establishment registered on the Platform.
"Vote" — a User's expression of preference for a Business, submitted through the Platform's official channels.
"Ranking" — monthly classification of Businesses by category and city, determined exclusively by the number of valid votes received.
"Account" — the User's personal registration on the Platform, associated with a valid email address.
"Content" — all data, text, images, logos, and materials published on the Platform.
To vote, the User must enter a valid email address and verify it through the code sent by email. No Account creation or password is required.
Each email address may cast only one vote per category and city per month. The use of multiple email addresses by the same individual is strictly prohibited and constitutes fraud.
The User is responsible for all activities performed through their email address.
Rankely reserves the right to reject votes and suspend access that violate these Terms, without prior notice.
The Platform's voting system follows these rules:
5.1 — Each User may vote once (1) per month in each category, within each city.
5.2 — Votes are personal and non-transferable. A vote cast by a User in a category cannot be transferred to another User or Business.
5.3 — Rankings restart every month on the first day at 00:00 UTC. All votes from the previous month are archived and the ranking starts from zero.
5.4 — A vote is only considered valid after email confirmation. Unconfirmed votes are not counted.
5.5 — Votes cannot be changed or deleted after submission.
The Platform uses advanced artificial intelligence systems to detect and prevent voting fraud. These systems are operated by Rankely and include:
6.1 — Behavioral analysis: AI algorithms monitor usage patterns, access frequency, schedules, geolocation, and browsing behavior to identify suspicious activity.
6.2 — Fake account detection: the AI system analyzes Account metadata to identify patterns consistent with automated accounts (bots), duplicate accounts, or accounts created solely to manipulate votes.
6.3 — Email validation: all email addresses are verified through technical validation processes including domain verification, sending history, and email provider reputation.
6.4 — Vote analysis: the AI algorithm cross-references data such as IP address, timestamp, geolocation, voting patterns, and User profile to assign a trust score to each vote. Votes with scores below the defined threshold are automatically rejected.
6.5 — Manual review: votes flagged by the AI system as potentially fraudulent are forwarded for manual review by the Rankely team before a final decision.
The use of artificial, automated, or manual means to improperly influence rankings (including but not limited to: bots, scripts, multiple accounts, vote buying/selling, vote exchange between Businesses) is strictly prohibited and constitutes a violation of these Terms.
Rankely reserves the right to disqualify votes, suspend Accounts, remove Businesses from the Platform, and take all necessary legal action against users who commit or attempt to commit fraud.
The User has the right to:
a) Vote for Businesses of their choice, under the conditions defined in these Terms;
b) Access public profiles of Businesses registered on the Platform;
c) Request deletion of their personal data, in compliance with GDPR;
d) Contact Rankely for clarification or to submit complaints.
The User agrees to:
a) Use the Platform lawfully and in compliance with these Terms;
b) Not use multiple email addresses or automated means to vote;
c) Not attempt to interfere with the Platform's technical operation;
d) Not publish defamatory, offensive, or illegal content on Business profiles;
e) Report any suspected fraudulent activity to Rankely
The owner or representative of a Business registered on the Platform has the right to:
a) Manage the Business's public profile, including description, images, hours, and contact information;
b) Access statistics on views and votes for their Business;
c) Respond to reviews and interact with the community;
d) Request verification of their Business by Rankely
The Business agrees to:
a) Provide truthful and up-to-date information;
b) Not engage in or encourage the purchase, exchange, or manipulation of votes;
c) Not use the Platform for misleading or illegal advertising;
d) Respond to communications from Rankely within reasonable timeframes.
Violation of these obligations may result in removal of the Business from the Platform, without compensation.
Rankings published on the Platform are determined exclusively by the number of valid votes received by each Business, within each category and city, during the monthly voting period.
Rankely does not intervene in ranking results, except when proven fraud is detected and corrected.
Rankings restart every month. A Business that wins in one month has no advantage in the following month.
Rankings are calculated automatically based on voting data and cannot be influenced by payments, commercial agreements, or any other form of compensation.
Rankely reserves the right to display sponsored Businesses in highlighted positions, clearly identified as such.
All Content on the Platform — including but not limited to text, graphics, logos, icons, images, source code, and software — is the property of Rankely or its licensors and is protected by Portuguese and international intellectual property laws.
Reproduction, distribution, modification, or commercial exploitation of any Platform Content is prohibited without prior written authorization from Rankely
Users may share links to Business profiles on the Platform, provided they do not alter the Content or present it outside its original context.
Rankely processes User personal data in compliance with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and Law No. 58/2019 of August 8.
Data collected: email address, geolocation data (when authorized), IP address, browsing data, and voting history.
Purposes: User authentication, vote validation, fraud detection, notification delivery, and service improvement.
Legal basis: contract performance (these Terms) and legitimate interest (fraud detection and service improvement).
Data is stored on secure servers within the European Union and is not shared with third parties for marketing purposes.
The Platform is provided "as is", without warranties of any kind, express or implied.
Rankely does not guarantee uninterrupted Platform availability and is not liable for interruptions, delays, or data loss resulting from technical failures, maintenance, or circumstances beyond its control.
Rankely is not liable for direct or indirect damages resulting from Platform use, including but not limited to revenue loss, reputational damage, or data loss.
Rankely's total liability for any claim arising from these Terms or Platform use shall be limited to the amount actually paid by the User in the 12 months preceding the event giving rise to the claim.
Rankings reflect community opinion and do not constitute professional recommendations. Rankely does not endorse or guarantee the quality of listed Businesses.
Rankely reserves the right to suspend or delete, without prior notice, the Account of any User who:
a) Violates any provision of these Terms;
b) Uses fraudulent means to influence rankings;
c) Creates multiple Accounts;
d) Publishes illegal, defamatory, or offensive content;
e) Attempts to compromise the Platform's security or integrity.
In case of suspension or deletion, all votes associated with the Account are maintained in the rankings of the month in which they were cast, but the User immediately loses access to Services.
The User may request Account reactivation by contacting [email protected], subject to review by Rankely
These Terms are governed by Portuguese law.
Any dispute arising from these Terms or Platform use shall first be resolved through amicable negotiation between the parties.
If an agreement cannot be reached, the parties submit to the exclusive jurisdiction of the courts of the Portimão district, Portugal, expressly waiving any other jurisdiction that may apply.
Users may also resort to consumer alternative dispute resolution under Law No. 144/2015 of September 8.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Rankely's failure to exercise any right under these Terms does not constitute a waiver of that right.
These Terms constitute the entire agreement between the User and Rankely regarding Platform use, superseding all prior agreements.
Rankely may amend these Terms at any time. Changes are communicated through the Platform and take effect upon publication.